Email hacked? Please help

Schneller

Well-known member
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Yesterday morning I used my ipad to check the forum for Ford posts, received an email, and replied to it. (I have a kijiji ad selling a bike.) Everything was normal. Then I decided to go for a ride, and eventually found myself in Campbellford.

It was a chilly day so I stopped at a Tim Hortons, got a large coffee, and checked my emails again with my ipad. There were 3 messages: a response to my reply about my ad from this morning, an alert from Microsoft Outlook saying that they thought someone else had accessed my hotmail account, with a link to change my password. (I did not click on that link.) There was a message on my Gmail account as well, again from Microsoft with the same security alert.

I figured the alerts were a scam. (Why would Outlook alert me to a Gmail problem?) I copied some of the message and googled it to see if others were getting the same scam. Read in 2 discussion groups to ignore, that it was a scam. So I ignored it.

Going back to my hotmail, I wanted to reply to the guy interested in my bike for sale, but a window popped up asking for my hotmail password. I entered it and it was rejected. Has my email account been stolen? What to do?

I've had both these accounts from back in the dial up days and they are sweet: franksbmw@.... Don't want to lose them, plus they are my contact emails for apple ID, Netflicks, etc.

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You have mentioned that you have an ipad, do you have any another computer?
It is quite possible that one of your devices have been compromised and they were able to get your password that way.
 
While its possible that your account was hacked (especially if you use the same password for multiple sites and your email) But whats probably happened is when you went and accessed your email from a different location it think you were someone else and locked your account follow davids advice and follow those steps. If that does not work use the recover account feature.

https://account.live.com/acsr
 
"I've had both these accounts from back in the dial up days and they are sweet..."

Someone wanted your sweet email address, and stole it !!!
 
As these are your contact emails for everything, you need to check all of your other accounts now. It would have been easy for them to reset the other passwords while they had control of your email account.

Good luck.
 
As a side note, I have my email address in as a contact as well. That way, if someone accesses your account and sends out spam, you'll be notified.
Sent from my Nokia Lumia 625 Windows Phone using Tapatalk
 
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