Need some assistance with a residential multipoint Ferco GU lock.
Anyone ?
Anyone ?
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Do we have any residential locksmiths on here ?
- Thread starter oioioi
- Start date
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Well-known member
I used Bill's Lock Service for one of my bikes as well as my house when I moved in to re-key all the locks. He is a fellow rider, but perhaps not on here.
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Bill's Lock Service Ltd. · 6790 Davand Dr #8, Mississauga, ON L5T 2G3, Canada
âââââ · Locksmith
maps.app.goo.gl
I used this guy last time I needed some locks keyed to an existing key.
And these guys when we had our 6 plex in the area…
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And these guys when we had our 6 plex in the area…
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You could possibly put a conventional deadbolt in the existing center hole and ignore the top and bottom . If the measurement on the existing is 2 3/8 or 2 3/4 backset it’s easy , otherwise a longer shorter backset can be had by most locksmiths . We changed a multipoint simply because $100 fixed tbe problem, not $1000. And kicking in a door makes little sense when the sidelite lets you make an easier job of it .
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What happened to the existing lock? We have a GU multipoint on our front door but it's not used often (probably a few times a week). Annoying to have to teach anyone staying in our house the trick to lock it. Probably mostly useless. Deadbolt goes into door that is pinned top and bottom already so more pins probably don't change things in an attack.
Web page of a random supplier. Bodies of single-point and multi-point look similar but I didn't bother comparing dimensions.
G-U Ferco Hardware | Multipoint Lock | Flush Bolt | Casement Push Out Operator
www.allaboutdoors.com
This is on our main door, the door is 8ft tall. As much as I agree with you that a traditional deadbolt would probably do the trick, I think I would rather replace it with a the same type.
What happened to the existing lock? We have a GU multipoint on our front door but it's not used often (probably a few times a week). Annoying to have to teach anyone staying in our house the trick to lock it. Probably mostly useless. Deadbolt goes into door that is pinned top and bottom already so more pins probably don't change things in an attack.
Web page of a random supplier. Bodies of single-point and multi-point look similar but I didn't bother comparing dimensions.
G-U Ferco Hardware | Multipoint Lock | Flush Bolt | Casement Push Out Operator
The mechanism in the mortise is malfunctioning. The deadbolt is not "throwing" properly, not engaging all the way.
Mine is NOT the auto locking version and unlike yours, does not require an engineering degree to lock the door.
I spoke with JRD Supply Inc. as they come up as the local dealer for Ferco/GU.
According the them, the issue I am experiencing is not uncommon for them. Also, they are simply a dealer for this brand and do not do any repairs etc.
It looks like I need to replace the entire mechanism (all points of the multipoint) as it is sold as a kit and not parts. Additionally, I am most likely stuck with this brand of lock as the door opening are routed out for this. I was actually hoping to purchase a higher end lock. Not in terms of higher security but better reliability.
I also called the company in the USA you mentioned and they said the same thing. For the most part, the complete kit needs to be replaced as newer parts may not may not be compatible with older parts. My lock is only about six years old and apparently one year out of warranty. Bummer but oh well.
I will most likely stop by JRD Supply this week as they are in Mississauga and hope to purchase a new lock that they have in stock. Given the timing, I don't have the time and energy to be sourcing parts from who knows where to save $50-$100. If my lock is what JRD Supply suspects, I am looking at about $300 or so.
Little Update.
From good news to even better news.
I ended up going to JRD Supply to inquire about a replacement door lock mechanism. Turns out the entire mechanism does need to be replaced as a kit and they did not have any in stock. An order of 5 is on the way and it should be here late this week or next week. The good news is that they are only $300+HST. According to JRD, the Ferco lock has a 5 year warranty.
I called two other dealers and they both had them in stock but at $420 and $450.
This is the better news.
I also reached out the the company that installed our door 6 years ago. Turns out that the owner is now operating under a new company name. Quick Google search suggests some unsatisfied customers hence the company name change. I'm not very hopeful at this point but at least I know that a new set can be had for $300 Canadian pesos.
The owner returned my call and I asked what my options are since he has closed the company that I purchased my door from? Surprisingly he tells me that the warranty is 10 years and that he is willing to honor the warranty. He is willing to send out a crew to take a look at it but I prefer to just pick up the lock and install it myself. We agree and a few hours later I was at his new business location and left with a new lock mechanism in hand.
I would file this under a successful resolutions to home repairs.
Impressed with the door company and happy that I did not have to fork out $300+ on this even thought I had to drive across 2 cities to resolve this.
Here is an example of my ingenuity while the lock mechanism was broken for those that are interested.
From good news to even better news.
I ended up going to JRD Supply to inquire about a replacement door lock mechanism. Turns out the entire mechanism does need to be replaced as a kit and they did not have any in stock. An order of 5 is on the way and it should be here late this week or next week. The good news is that they are only $300+HST. According to JRD, the Ferco lock has a 5 year warranty.
I called two other dealers and they both had them in stock but at $420 and $450.
This is the better news.
I also reached out the the company that installed our door 6 years ago. Turns out that the owner is now operating under a new company name. Quick Google search suggests some unsatisfied customers hence the company name change. I'm not very hopeful at this point but at least I know that a new set can be had for $300 Canadian pesos.
The owner returned my call and I asked what my options are since he has closed the company that I purchased my door from? Surprisingly he tells me that the warranty is 10 years and that he is willing to honor the warranty. He is willing to send out a crew to take a look at it but I prefer to just pick up the lock and install it myself. We agree and a few hours later I was at his new business location and left with a new lock mechanism in hand.
I would file this under a successful resolutions to home repairs.
Impressed with the door company and happy that I did not have to fork out $300+ on this even thought I had to drive across 2 cities to resolve this.
Here is an example of my ingenuity while the lock mechanism was broken for those that are interested.
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