Just wanted to share my experience with Bytown motorcycle repair and the owner Rob.
Under no circumstances should anyone ever give him a deposit for any work, he will take your money and leave you high and dry.
Back in August 2013 I called Bytown asking if he could do a full rebuild on my RD400 motor.
At the time I asked for an estimate for both cost and turnaround time. He said he could not provide one without seeing what the bike needs.
OK, arranged to drop off the entire bike (That's what he wanted) and a spare motor. I indicated that I only wanted one rebuilt.
He said he was very busy but could get it done. I was very clear with my expectation of having a completed bike for spring...
Called him once a month to check on the progress, Sept, Oct, Nov, Dec, nothing....
Jan, he started taking it apart. Gives me a call in early feb, needs cash for parts.
Give him a 1K cash deposit (huge mistake) Still won't give estimate on when it'll be done. I still mentioning a spring completion.
March 28th he wants another 1K cash, (even bigger mistake on my part) Again still won't give estimate on total cost or completion time.
From then on I'd call him once a month (trying to give him time to work) only to be told he didn't have time to work on it.
Early May left a couple voice messages which never got returned (ignoring your costumers now.... classy)
May 26th I stop by and find nothing has been done other than dis-assembly.
I'm professional, I remain calm and cool but call him out saying I was clear on my expectation of having a bike for spring (Which BTW is March 21st NOT MAY26th) If he could not get the work done he should have turned me away in August OR at the very least not take a deposit in Feb and March.
He then proceeds to lecture me about running a business and that it's a process and I have to wait.
It takes the time it takes.
Calm and cool, I made it clear that I'm not happy with his service and he is not adhering to the verbal agreement.
At this point I realize he's screwing me over, so I started looking into rebuilding my other spare motor myself.
Wednesday May 28th Rob calls and says to come pickup my stuff, he's pulling the plug on the project.
I am truly blown away by he's unprofessional behavior. Holds my bike hostage for 10months, spends my money and then screws me over by not completing the job.
I could have sent this motor away back in august and I'd be ridding right now, instead I have t take time off work to deal with this guy.
Buyer beware....
Under no circumstances should anyone ever give him a deposit for any work, he will take your money and leave you high and dry.
Back in August 2013 I called Bytown asking if he could do a full rebuild on my RD400 motor.
At the time I asked for an estimate for both cost and turnaround time. He said he could not provide one without seeing what the bike needs.
OK, arranged to drop off the entire bike (That's what he wanted) and a spare motor. I indicated that I only wanted one rebuilt.
He said he was very busy but could get it done. I was very clear with my expectation of having a completed bike for spring...
Called him once a month to check on the progress, Sept, Oct, Nov, Dec, nothing....
Jan, he started taking it apart. Gives me a call in early feb, needs cash for parts.
Give him a 1K cash deposit (huge mistake) Still won't give estimate on when it'll be done. I still mentioning a spring completion.
March 28th he wants another 1K cash, (even bigger mistake on my part) Again still won't give estimate on total cost or completion time.
From then on I'd call him once a month (trying to give him time to work) only to be told he didn't have time to work on it.
Early May left a couple voice messages which never got returned (ignoring your costumers now.... classy)
May 26th I stop by and find nothing has been done other than dis-assembly.
I'm professional, I remain calm and cool but call him out saying I was clear on my expectation of having a bike for spring (Which BTW is March 21st NOT MAY26th) If he could not get the work done he should have turned me away in August OR at the very least not take a deposit in Feb and March.
He then proceeds to lecture me about running a business and that it's a process and I have to wait.
It takes the time it takes.
Calm and cool, I made it clear that I'm not happy with his service and he is not adhering to the verbal agreement.
At this point I realize he's screwing me over, so I started looking into rebuilding my other spare motor myself.
Wednesday May 28th Rob calls and says to come pickup my stuff, he's pulling the plug on the project.
I am truly blown away by he's unprofessional behavior. Holds my bike hostage for 10months, spends my money and then screws me over by not completing the job.
I could have sent this motor away back in august and I'd be ridding right now, instead I have t take time off work to deal with this guy.
Buyer beware....
