I've heard good things about them, they are a sponsor for our race series.
I do have a friend that had an issue with a new mx bike from them, but it got sorted out in the end.
I have had lots dealings with them, they are basically next door to me! There terribly overpiced so the only dealings I do with them now is recalls for my GSXR 1000! I left my bike there for 2 weeks for a ECU recall and my bike ended up getting scratched in 2 spots so I phoned them and had no problem with making arrangements for it to get fixed! Long story short they agreed they did it no argument and said it would take a couple of weeks to fix so i decided to wait for the end of the season to do it!
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