Bought a Shorai Battery from Glen. 4 days later the battery is dead as a door nail. Called Shorai and they shipped another new one to me. Got it in four days. So far so good, until I tried to ship it back to Shorai in the States. Shipping was to be via Fed Ex. I was told I had to fill in so many forms, some must be typed as it is listed as "Dangerous goods" Yuck was not all I thought.(@#$%$#) Called Glen who said bring it in to me and he will take care of it. I am aware that most companies want you to deal with who you bought it from but not Shorai. Shipping was also to be paid be me. Moral of the story Glen as #1. Took it over and end of story for me. Shorai also wanted me to do a test on the new battery. Would I recommend Shorai? Only if it you get a good battery from new. Shorai also recommended me to get one of their special chargers, another $90. WTF.
Thanks Glen, a pleasure to deal with you.
Thanks Glen, a pleasure to deal with you.