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PM'ed him here on the GTAM forums on a Friday morning (I think) and he got back to me within an hour or two. Told him what my problem was (battery dying, charging system not working) and he knew right away what the likely issue was going to be. Told me to communicate with him via text messages...

thought i'd ask the forum experts: my insurance company told me that in order to have theft coverage, i must have some kind of alarm system on the bike (she rattled off a big long list of approved alarms), does this sound right to you guys? not sure if its worth it to buy an alarm and get it...