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No objection to 318 here. Issue is what the rookies charged above that.

Comes to around 318$ including 4.6l of oil.

He meant 1st service to be 900$.

Thank you. My mission is to destroy their service business image for now. That 100 is gone. At least i got a contact from their sales (not service) to remove my 22 negative feedbacks (so far), in exchange for nothing though.

Yep they basically wanted me to shut up, dont complain and dont check my bill even after payment.

I decided to cover the name of producer of those statements to avoid embarassement.

I do have proof of all my statements in emails

It was last Saturday

Attitude was that no, be happy you are not Ducati or bmw as you would be charged more. All communications have been tried. So adamant owner, service manager, etc. Lots of emails asking to give me even a service credit for next one and not refund, even though i do not want to see face of...

Pretty much. It is mostly labour. I do not mind paying that 100$ as a charity payment, but not this way.

45 minute of labour which is 100$ (tax-in). There were some glue residues may be from factory on the exhaust header. I solely asked why they are there or what they recommend as the bike was brand new and should be clean. No healthy human pays 100$ to clean an exhaust, but they immediately went...

That is so true. Lesson learned. Now filling up internet with my review about them.

Hi Gary, Here is the liar part. I noticed a bit high bill amount but since it was my first service, was not sure. I asked Bill if they have charged me for exhaust cleaning and he said absolutely not. Once I got home, i noticed excessive labour charge and called him and then he said yes they...

Great sales experience which was fully negated with awful service experience. I rode almost 1.5 hour from Richmond Hill to them for my first service. Sturgess charged me for an exhaust cleaning service! which i never asked, but only inquired why residues were present on exhaust of a brand new...

I had a great sales experience which was fully negated with awful service experience there. I rode almost 1.5 hour from Richmond Hill to them for my first service. Sturgess charged me for an exhaust cleaning service! which i never asked and authorized, but only inquired why residues were...

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https://maps.app.goo.gl/w8rBX3fYdQccjrPEA This segment of Appley has not only one of the steepest grades i have encountered, but also is bumpy and beaten up pretty bad. Add the 2 hairpins and my Abs was constantly activating at almost stationary speeds.

Do you meet at Hurontario and Eglinton Tim?

MCO seems to be temporarily closed based on Google map data. NVM, seems data is based on Lawrence location.