It'll go to a North American distribution hub before it's sent to Ottawa.
Buying gear from Europe
- Thread starter Baggsy
- Start date
It'll go to a North American distribution hub before it's sent to Ottawa.
Stick a football in the cheek pads
Ordered a Shad box on Black Friday from FCMoto. Was scheduled to arrive next Monday but it arrived yesterday. No issues. Saved $150-200 over buying it from Canada retailer sadly.
I ended up with a Schuberth C5 and the Sena SC-2 from Champion Helmets in the Netherlands,
for around the same price that the helmet alone sells for here.
Ordered November 25th, arrived yesterday. I specified free shipping through their postal service, but it came FedEx.
FedEx charged me $10 to clear it through customs.
for around the same price that the helmet alone sells for here.
Ordered November 25th, arrived yesterday. I specified free shipping through their postal service, but it came FedEx.
FedEx charged me $10 to clear it through customs.
Not always. I ordered a helmet in the Spring that said was in stock and shipped out in 2-3 days. It didn't ship for 3 weeks. I inquired after a couple weeks and they said their shipment hasn't arrived yet. I pointed out when I ordered it said in stock but they didn't care about that argument.
I haven't used eBay in quite a while, but I bought some used wheels from a seller in the States and tried the new "eBay International Shipping" option. Allegedly it's easier for both buyers and sellers. Buyers know up front at the time of purchase what the duties and taxes will be, and sellers are only responsible for shipping the item to eBay's shipping centre in their home country.
It seemed to work okay, and was cheaper than the FedEx option even before considering the FedEx duty and brokerage fee crapshoot. It cost me $90USD in shipping and approximately 16% tax, which was all listed up front when I made the purchase. No duties listed or charged. The seller shipped it to eBay's US international shipping centre, where it sat for 10 days without any updates. It eventually made it across the border and to my door 15 days after purchase, which isn't too bad.
One of the supposed advantages is that if there is a problem with shipping, the buyer works directly with eBay regardless of where things went wrong. Which is good, because it passed through at least two or three different carriers. FedEx from the seller to the eBay shipping centre, and Intelcom from Pearson to my door, with Asendia being some sort of overall coordinator, perhaps?
It seemed to work okay, and was cheaper than the FedEx option even before considering the FedEx duty and brokerage fee crapshoot. It cost me $90USD in shipping and approximately 16% tax, which was all listed up front when I made the purchase. No duties listed or charged. The seller shipped it to eBay's US international shipping centre, where it sat for 10 days without any updates. It eventually made it across the border and to my door 15 days after purchase, which isn't too bad.
One of the supposed advantages is that if there is a problem with shipping, the buyer works directly with eBay regardless of where things went wrong. Which is good, because it passed through at least two or three different carriers. FedEx from the seller to the eBay shipping centre, and Intelcom from Pearson to my door, with Asendia being some sort of overall coordinator, perhaps?
Has anyone been hit with duty charges after the item is delivered?
I had a item delivered (can’t recall if it was US or Euro) a while back and received a invoice from FedEx or UPS for duty/tax a few weeks later (I paid the invoice).
I have boots set to be delivered tomorrow from FCMoto and haven’t been asked for any duty/tax yet from them or DHL. I’ve ordered from them in the past and sometimes charged and sometimes not. Just curious if I get another invoice from the shipping company after delivery what happens if it doesn’t get paid.
I had a item delivered (can’t recall if it was US or Euro) a while back and received a invoice from FedEx or UPS for duty/tax a few weeks later (I paid the invoice).
I have boots set to be delivered tomorrow from FCMoto and haven’t been asked for any duty/tax yet from them or DHL. I’ve ordered from them in the past and sometimes charged and sometimes not. Just curious if I get another invoice from the shipping company after delivery what happens if it doesn’t get paid.
Depending on courier, firstly, late fees are levied. Then the debt is eventually sent to collections and a note of delinquency forwarded to the credit reporting bureau.
Sounds familiar. Not exactly duty charges, just BS FedEx fees. Weeks after a $75 USD item from the States was delivered, I got an actual snail-mail letter from FedEx demanding an additional $57 CAD for "disbursement fee, HST on disbursement fee, clearance entry fee and Canada HST".
My most recent order from FCMoto shipped via UPS, and they assessed it at 11% duty (leather goods), plus approx $30 handling fees, all visible and payable online before delivery.
I didn't recall how my DHL deliveries have been handled in the past - I think they went through the regular non-brokerized customs crapshoot, and then handed off to Canada Post.
Dirty Frank
Well-known member
Usually they bill you once the customs paperwork is done well before delivery.
Relax
Well-known member
I have not. Maybe this is a new tactic to prevent people from refusing delivery when they see the fees? I can't imagine how they wouldn't know what the fees were at the time of delivery.
Boots arrived today (Alpinestars Toucan and they’re awesome btw). Ups ended up being the delivery (DHL was stated at checkout) and they jammed me a bit on duty/brokerage as ups had their own surcharges for that tacked on top of the government’s ones. Anywho, GPbikes would only offer me 10% off when I called them so after all charges FCMoto was $150 cheaper on the same boots.
Priller
Well-known member
Just received an order from FC-Moto, my first since they switched to UPS from DHL as the international shipper. Got whacked with extra duty that is around 18-20% on a pair of TCX shoes, some Held CE Level 2 armour, and an IXS jacket. Ended up as a ~$200 bill when combined with HST and various 'fees' on top of a ~$600 order for a near 33% surcharge. Of course, they give almost no details on the costing, so it's difficult to identify why it was so much.
Went back and compared to a very similar order from late 2022 when DHL was the shipper (2 x TCX shoes and IXS gloves in that case), and total import costs were around $70 on a $450 order, or about a 16% surcharge, roughly half of UPS.
As far as I'm aware, no new duties/tariffs have been applied to Euro products (they definitely have to US, apparently 25% on any US-made motorcycle gear), so the only difference is the shipper. I should say, I've had a lifetime of being disappointed by UPS, and consider them the worst of a bad lot in the shipping world by a fair margin. FedEx tries hard to be as crap, but can't quite hit the same dizzying heights of utter contempt for their customers.
I've been a steady customer of FC-Moto for ages, buying most of my gear from them. Unfortunately, if they stick with UPS, the value proposition isn't quite what it was...
Went back and compared to a very similar order from late 2022 when DHL was the shipper (2 x TCX shoes and IXS gloves in that case), and total import costs were around $70 on a $450 order, or about a 16% surcharge, roughly half of UPS.
As far as I'm aware, no new duties/tariffs have been applied to Euro products (they definitely have to US, apparently 25% on any US-made motorcycle gear), so the only difference is the shipper. I should say, I've had a lifetime of being disappointed by UPS, and consider them the worst of a bad lot in the shipping world by a fair margin. FedEx tries hard to be as crap, but can't quite hit the same dizzying heights of utter contempt for their customers.
I've been a steady customer of FC-Moto for ages, buying most of my gear from them. Unfortunately, if they stick with UPS, the value proposition isn't quite what it was...
justride
Well-known member
FC Moto website
Which parcel service are you using for shipments?
You choose the shipping method when completing your order. DHL hands over the package to the national postal service in Europe and third countries. With UPS, delivery is handled exclusively by UPS. For third countries, we recommend UPS Saver, as it ensures the fastest delivery.
So even you choose select DHL they still use UPS?
Which parcel service are you using for shipments?
You choose the shipping method when completing your order. DHL hands over the package to the national postal service in Europe and third countries. With UPS, delivery is handled exclusively by UPS. For third countries, we recommend UPS Saver, as it ensures the fastest delivery.
So even you choose select DHL they still use UPS?
Priller
Well-known member
When I placed my order, there was no option. UPS was the only choice, unfortunately. I have a lifetime hate-on for UPS for so many reasons that it's impossible to cover here, so I would have chosen literally any other shipper if I'd had the choice.
Bought motorcycle parts from England via UPS, and via Deutschland Canada Post similarly priced, and UPS took much longer and almost doubled the price. The Germans shipped it across the pond and dumped it in the mail, at no extra cost. The German shipment weighed significantly more than. I avoid UPS whenever possible, as they’ve also had $3,500 of my stuff fall off of the back of their truck.
